Terms & Conditions

1. Agreement and eligibility

By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

You must be at least 18 years old and able to form a binding contract to create an account or purchase a subscription. The Services are designed for adults making media choices for their families and are not directed to children.

If you use the Services on behalf of an organization or another person, you represent that you have authority to bind them to these Terms.

2. Accounts and families

You agree to provide accurate information, protect your sign-in credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account except to the extent caused by our failure to use reasonable security.

Family features let you invite other adults or caregivers. You are responsible for inviting only people you trust and are authorized to include. Invited family members may be able to view or change family profiles, watchlists, logs, and other shared information according to their role.

You may only add information about a child or another person when you have the legal authority or appropriate permission to do so. Use a nickname and avoid unnecessary sensitive details.

3. The ScreenSense service

ScreenSense analyzes visual and audio signals in a short TV segment and presents a stimulation score, signal breakdown, and related family tools. Results are estimates generated from a limited sample. They may be incomplete, inaccurate, or different from your own experience.

Content labels, community insights, correlations, and recommendations are informational only. They are not medical, diagnostic, psychological, educational, developmental, or other professional advice. They do not replace your judgment, supervision, or advice from a qualified professional. Do not use the Services for emergencies or to make medical or safety-critical decisions.

Raw scan recordings are processed on your device and are not uploaded as part of scan analysis. If you save, export, or share a recording, you are responsible for having the right to record and use it and for complying with applicable copyright, privacy, and recording laws.

Features and supported platforms may change. We may add, remove, limit, or discontinue features, including free features, where permitted by law.

4. Subscriptions and billing

Some features require a paid subscription. Available plans, prices, billing periods, trials, and renewal terms are displayed before purchase. Purchases made through the Apple App Store or Google Play are billed by that store, and its payment and refund terms also apply. RevenueCat helps us manage subscription entitlements but does not replace the applicable store’s billing rules.

Automatic renewal

Unless stated otherwise at purchase, a subscription automatically renews for the same period until canceled. The store may charge your selected payment method before or at the start of each renewal period. Taxes may apply.

Cancellation

You can cancel in your Apple App Store or Google Play subscription settings. Deleting the ScreenSense app or your ScreenSense account does not automatically cancel a store subscription. Cancellation normally takes effect at the end of the current paid period unless the store states otherwise.

Trials, price changes, and refunds

Trials may convert to a paid subscription unless canceled before the trial ends. Eligibility and duration may be limited. Stores handle refund requests under their own policies. We or the applicable store may change subscription prices with the notice required by law and store rules.

5. Your content and feedback

“Your Content” means information you submit to the Services, such as family profiles, notes, ratings, tags, feedback, and community contributions. You retain ownership of Your Content.

You grant us a limited, worldwide, non-exclusive license to host, store, reproduce, process, display, and transmit Your Content only as needed to provide, secure, maintain, and improve the Services and as otherwise described in our Privacy Policy. This license ends when the content is deleted from our active systems, except for limited backup, legal, security, and deidentified uses.

If you opt to contribute information to community features, you authorize us to aggregate and present those contributions to other users. Do not submit content you do not have the right to use or content that violates another person’s rights.

If you send product ideas or feedback, you permit us to use them without restriction or compensation, but you do not transfer ownership of unrelated intellectual property.

6. Acceptable use

You may not:

• use the Services unlawfully, fraudulently, or to harm, harass, exploit, or impersonate another person;
• submit content that is illegal, infringing, deceptive, abusive, or malicious;
• attempt to gain unauthorized access to accounts, systems, data, or non-public portions of the Services;
• interfere with or disrupt the Services, bypass security or usage limits, or introduce malware;
• scrape, harvest, or systematically extract data from the Services except as expressly permitted by us in writing;
• reverse engineer, decompile, or attempt to derive source code except where applicable law expressly permits it;
• use automated systems to access the Services in a manner that creates unreasonable load or violates posted instructions; or
• use the Services or their outputs to build or train a competing product or model without our written permission.

7. Ownership and licenses

The Services, including their software, design, branding, text, graphics, models, and other content we provide, are owned by ScreenSense or its licensors and are protected by intellectual-property laws.

Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the Services for your own lawful, non-commercial family use. No other rights are granted.

Third-party show names, artwork, video, logos, and metadata belong to their respective owners. Their appearance does not imply endorsement by or affiliation with ScreenSense.

If you believe material in the Services infringes your copyright or other rights, email support@getscreensense.com with enough detail for us to locate the material and evaluate your claim.

8. Third-party services

The Services may rely on or link to app stores, subscription providers, authentication providers, databases, analytics tools, content databases, streaming services, and other third parties. Their services are governed by their own terms and policies, and we are not responsible for third-party services we do not control.

Availability and accuracy of show metadata, streaming information, community data, and external links can change without notice.

9. Suspension and termination

You may stop using the Services at any time and may delete your account through the app or follow our account deletion instructions. Account deletion and store-subscription cancellation are separate actions.

We may suspend or terminate access if you materially or repeatedly violate these Terms, create risk or legal exposure, fail to pay applicable fees, or if necessary to protect the Services or other people. Where appropriate, we will provide notice and an opportunity to address the issue.

Provisions that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, indemnity, dispute terms, and general provisions.

10. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” ScreenSense disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and quiet enjoyment.

We do not warrant that the Services will be uninterrupted, error-free, secure, or suitable for every child or family, or that scores, classifications, recommendations, correlations, metadata, or other results will be complete or accurate. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, ScreenSense and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business opportunities, arising from or related to the Services.

To the maximum extent permitted by law, our total liability for all claims arising from or related to the Services will not exceed the greater of (a) the amount you paid ScreenSense for the Services during the 12 months before the event giving rise to the claim or (b) US $100.

These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not limit liability that cannot lawfully be limited, including rights you may have under consumer-protection law.

12. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold ScreenSense harmless from third-party claims, liabilities, damages, losses, and reasonable costs arising from Your Content, your unlawful or unauthorized use of the Services, or your material violation of these Terms or another person’s rights. We will give you reasonable notice of a covered claim and may control its defense. This section does not require you to indemnify us for our own unlawful conduct.

13. Governing law and disputes

Before filing a formal claim, you and ScreenSense agree to try in good faith to resolve the dispute by emailing support@getscreensense.com with a description of the issue and the requested resolution.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any dispute that is not resolved informally may be brought in a court with lawful jurisdiction. Nothing in these Terms deprives you of mandatory consumer protections or a forum available to you under applicable law.

14. Changes to the Services or these Terms

We may update these Terms as the Services, our practices, or legal requirements change. We will post the revised Terms here and update the date above. If changes are material, we may provide additional notice. Changes apply prospectively from their effective date. If you do not agree to revised Terms, you must stop using the Services.

15. General terms

These Terms and the Privacy Policy form the entire agreement between you and ScreenSense concerning the Services. If a provision is unenforceable, it will be modified only to the extent necessary, and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver.

You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. We are not responsible for delay or failure caused by events beyond our reasonable control.

Section headings are for convenience only. Electronic notices and records satisfy requirements that communications be in writing to the extent permitted by law.

16. Contact us

For questions or complaints about the Services or these Terms, contact: